Independent Chart Reviews and Case Audits
We conduct detailed reviews of patient charts to identify documentation gaps, deviations from policy, or potential breaches in the standard of care.
Our reviews help facilities:
- Prepare for internal or external audits
- Strengthen quality assurance processes
- Identify opportunities for staff training and improvement
Incident and Adverse Event Investigations
When a critical incident occurs, we provide objective, trauma-informed case analysis to determine root causes and contributing factors.
Services include:
- Root cause analysis (RCA)
- Timeline and chronology development
- Interviews and summary reporting
- Actionable recommendations to prevent recurrence
Policy and Procedure Review
We evaluate existing policies to ensure alignment with current legislation, accreditation standards, and evidence-based practice.
Focus areas:
- Medication safety
- Documentation standards
- Infection prevention and control
- Restraint, seclusion, and patient safety protocols
- Nursing scope and delegation policies
Staff Education and Training
Our consultants deliver targeted training to reinforce evidence-based nursing and regulatory standards.
Workshops and sessions include:
- Proper documentation and reporting
- Recognizing and managing adverse events
- Trauma-informed and patient-centered care
- Risk reduction and compliance awareness
Compliance and Accreditation Support
We assist organizations in meeting regulatory requirements and maintaining accreditation standards.
Examples:
- Pre-accreditation readiness reviews
- Compliance gap analysis
- Development of corrective action plans
- Ongoing monitoring and reporting
Internal Complaint and Legal Readiness Reviews
We conduct confidential reviews of staff or patient complaints to determine clinical validity and risk exposure.
Benefits:
- Early identification of liability risks
- Objective evaluation before escalation to litigation
- Support for fair and consistent internal investigations
Expert Advisory and Continuous Improvement
We serve as external advisors to nursing and quality departments, helping create sustainable systems that improve patient outcomes and organizational integrity.
Advisory support includes:
- Program development and evaluation
- Benchmarking best practices
- Continuous quality improvement (CQI) planning
Outcomes You Can Expect
- Enhanced patient safety and quality of care
- Stronger regulatory compliance and readiness
- Reduced liability exposure
- More confident and competent nursing teams